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IVR Cash Collection System

Cash on Delivery is the most convenient option and safest option from your Client’s point of view. If your business is surrounded with this option, it is important for the owner as as well as the client to be rest assured that the payment done is in safe hands and is successfully collected. For this we have come up with IVR Cash Collection system.

Features and the nature of the system are as follows:

  • Whenever your employee is out for collecting cash, the details of prospect is sent to your employee via an SMS. With Name, Address, Date and Time to go for collection. This acts as a reminder for your Employee so that he makes necessary arrangement for the same.
  •  Similarly, the same kind of reminder via and SMS is sent to the prospect, so that the prospect is reminded and would be ready for the same.
  • Post, When your employee reaches and as soon as the cash is collected. Your employee will trigger a call, he will be then redirected to the IVR, He will punch is an number, which is associated with the prospect. Every prospect will have a unique number associated. Post confirming the client, he will punch in the the amount which is being collected. Once done, an SMS will get triggered to the prospect with successful amount received. So that the Prospect is rest assured.
  •  Also, instantaneously the data will get appended within the spreadsheet so that you/ admin can monitor can keep a check without being geographically present at that location.
  • This help eases out the process and helps to reduce the clutter and provided a sense of assurance.